State Farm® Insurance Agent Pat Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Eva Kohl
July 25, 2024
5
out of
5
rating by Eva Kohl
"Pat is super kind and helpful. She walked me through all the paper work and made sure I understood what I was getting into. She also worked to lower what I am paying. Definitely would recommend. Other individuals, like Blake who work at her office are completely accommodating and will work with you to make sure your insurance matches your needs. 100% recommend this office to anyone looking for insurance!"
We responded:
"Thank you Eva for taking the time to leave us a State Farm Google review. It is my pleasure to assist you with your insurance needs. My team and I genuinely care about our policyholders and want everyone to leave our office confident with the policy they signed up for. Thanks for recommending us to the Ames community, we hope you have a great weekend! - Pat Brown State Farm Insurance Office, Ames IA"
Timothy Stewart
July 20, 2024
5
out of
5
rating by Timothy Stewart
"Very kind people and excellent customer service."
We responded:
"We appreciate you taking the time to leave our State Farm Insurance Office a 5-star Google review, Timothy. I am so proud of my team and the high level service they provide to our policy holders. Thanks again for recommending us to the Ames community and we hope you have a pleasant weekend. - Pat Brown State Farm Insurance Office "
Geoff Thompson
July 19, 2024
5
out of
5
rating by Geoff Thompson
"Just switched to State Farm, Pat and Blake could not have been more kind and helpful!"
We responded:
"Thank you for insuring your home and auto with State Farm and the Pat Brown Insurance Agency. We are excited to have you as a policyholder and ae committed to giving you the best service. Thank you. Pat"
Wayde Klingbeil
July 12, 2024
5
out of
5
rating by Wayde Klingbeil
"Pat helped us into better auto and homeowner coverage at a lower price after my prior insurance company moved out of Iowa. To top it off she made the process simple and seamless! What more can you ask for? I would recommend her State Farm agency to anyone looking for auto and homeowners insurance! Wayde Klingbeil"
We responded:
"Thank you Wayde for your kind words! I am so thrilled to hear that Pat was able to find you better coverage at a lower price and that the process was smooth and hassle-free. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you with your auto and homeowner insurance needs. If you ever any more questions or need further assistance, don't hesitate to reach out. Thanks again for choosing the Pat Brown State Farm Insurance Office. - Pat Brown State Farm Insurance Office"
Ryan Hooks
July 12, 2024
5
out of
5
rating by Ryan Hooks
"Quick, efficient, and friendly service. Thanks!"
We responded:
"Ryan: Thank you for insuring with my agency. We are dedicated to providing the best service and fulfilling your insurance needs. Pat"
Joey Markun
July 11, 2024
5
out of
5
rating by Joey Markun
"Great Experience! First time needing renters insurance for an apartment in town. Blake was very helpful and walked me through the whole process in under 15 minutes."
We responded:
"Thank you, Joey, for taking the time to leave our State Farm Insurance Office a 5-star Google Review. So glad to hear that Blake was able to assist you with your renters insurance needs. We look forward to working with you and hope you have a great weekend! - Pat Brown State Farm Insurance Office! "
Barry G
May 30, 2024
5
out of
5
rating by Barry G
"They were fantastic to deal with in 2018 from hail damage as well as the 2023 hailstorm."
We responded:
"Thank you for reviewing our claim service after the hailstorm. State Farm's homeowner's insurance protects policyholders from the unexpected losses. I appreciate your business and loyalty. "
Alex Krumm
May 23, 2024
5
out of
5
rating by Alex Krumm
"I've had Pat Brown as my insurance provider for over a decade now. She has always been a woman of integrity and shot straight with me. I have deeply appreciated it over the years and can't imagine going anywhere else."
We responded:
"Thank you, Alex. It has been a pleasure to help you with your insurance needs all these years. Pat"
SHYAM IYER
April 22, 2024
5
out of
5
rating by SHYAM IYER
"Very friendly and helpful"
We responded:
"Thank you for the opportunity to work with you and your spouse and write your auto insurance. You were a pleasure to work with Pat"
Kelly Forke
April 15, 2024
5
out of
5
rating by Kelly Forke
"I purchased a policy through this office and their service was top notch! Their agent handled all of my questions with ease and simplified the process of purchasing a new life policy! I will go through them for all of my future insurance needs!"
We responded:
"Thank you for purchasing a life insurance policy with our agency and protecting your family. We value your business and will work to give you the best insurance possible and the best service possible "
Jayce DeWitt
March 18, 2024
5
out of
5
rating by Jayce DeWitt
"Very knowledgeable about their policies and any upcoming changes. Great communication and always available to answer questions."
We responded:
"Thank you Jayce for the compliment about our policies and availability. I appreciate our professional relationship"
tanya caraher
February 27, 2024
5
out of
5
rating by tanya caraher
"Wonderful experience"
Renate Dellmann
February 19, 2024
5
out of
5
rating by Renate Dellmann
"over many years my interaction with Pat and her staff has invariably been positive and a pleasure"
We responded:
"Renate- it is always a pleasure visiting with you and reviewing your policies. Thank you very much for the 5-star rating and being a loyal customer. Pat"
Swift Red
February 14, 2024
5
out of
5
rating by Swift Red
"Pat is always informative and seeks to find the best plans and solutions for her clients."
We responded:
"We appreciate the review. Our goal is to make sure that you have the needed information in order to make the right decision for you. We appreciate your business. Pat "
Tim Shuck
February 1, 2024
5
out of
5
rating by Tim Shuck
"Responsive to questions, proactive in keeping us informed about changes in our insurance coverage."
We responded:
"Thank you Tim for taking the time to leave our State Farm Insurance office a 5 Star Google review! Our team takes great pride in responding to our policy holders in an efficient manner so they can get back to doing what they love. We're happy to keep you up to date on your insurance needs and we hope you have a great weekend! - Pat Brown State Farm Insurance Office, Ames IA"
Steve Beaman
February 1, 2024
5
out of
5
rating by Steve Beaman
"Our home in Ames, Iowa incurred substantial roof and window damage due to a hailstorm last Spring. Yep … hail in Iowa. I called Pat, and believe it or not, her roof inspector was up on our roof inspecting it the next day. I gave Pat the name of our favorite roofer in the area, and he came out and inspected the roof. Two or three weeks later the roofing crew came out and replaced our old roof, window screens, gutters, and downspouts with new ones. We are very happy homeowners. I’m hoping we don’t have too many more storms like that; but, it is Iowa, and I know that if we do get another big storm, Pat will be there for us."
We responded:
"Thank you so much Steve, we appreciate you taking the time to leave our State Farm Insurance Office a 5 star Google review! At Pat Brown's State Farm Insurance Agency, we understand the urgency and importance of addressing home damage promptly. We strive to provide efficient and reliable service to our valued customers, and we are delighted that our roof inspector was able to assess your situation the very next day. We are also glad to hear that you were satisfied with our recommendation. We hope you have a great weekend! - Pat Brown State Farm Insurance, Ames IA"
Dennis Starleaf
February 1, 2024
4
out of
5
rating by Dennis Starleaf
"The office has worked fine for my wife and I. We have never had a problem with the staff in this office."
We responded:
"We appreciate you writing us a 5 star Google review, Dennis. Glad to hear we have been able to assist you with your insurance needs! - Pat Brown State Farm Insurance Office, Ames IA"
Nathan Buss
January 5, 2024
5
out of
5
rating by Nathan Buss
"Pat was very thorough. She spent all the time I needed to get my questions answered. She is very helpful and has been for the last 18 years I’ve been with her. Recommend highly."
We responded:
"Thank you for the wonderful review. Always nice to see you during our insurance reviews. Appreciate your business. Pat "
Isabelle Nelson
January 1, 2024
5
out of
5
rating by Isabelle Nelson
"Just set up insurance with Kevin for my first car and he was extremely patient, clear, explained all options, kind, and was a great person to do business with!"
We responded:
"Thank you so much Isabelle for taking the time to leave our State Farm Insurance Office a 5 star Google review! Kevin is a great addition to our team and we are so lucky to have him. I will be sure to pass along your kind words to him as I know he will appreciate them. We hope your year is off to a great start! - Pat Brown State Farm Insurance, Ames IA"
Dana Dinnes
December 29, 2023
5
out of
5
rating by Dana Dinnes
"The entire team at Pat Brown State Farm Insurance were very helpful in supporting us through the car repair and cost recovery process. That helped take away some of the sting from being hit by another driver!"
We responded:
"What a great way to start the day! Thank you for the 5 star Google review Dana. It's our pleasure to assist you through your claim process. Claims are never a fun part of insurance so Deb and the Pat Brown State Farm team, work diligently so you can get back to normalcy. Thanks again for the review and we look forward to working with you in 2024. - Pat Brown State Farm Insurance, Ames IA"
Jacob Varghese
December 29, 2023
5
out of
5
rating by Jacob Varghese
"Pat and her team have provided me with excellent service for over 20 years. I have been very pleased with my coverage through State Farm."
We responded:
"Thank you so much Jacob for writing us a 5 star Google review and for trusting us to be your insurance provider for the last 20 years. We look forward to working with you. - Pat Brown State Farm Insurance, Ames, IA"
Lisa Norris
December 7, 2023
5
out of
5
rating by Lisa Norris
"Love Pat Brown and staff. Always there to help and listens to all your concerns. Thanks State Farm."
We responded:
"Thank you so much Lisa for taking the time to write us a 5 star review. Our staff is here to assist you with any and all of your insurance inquiries. Be sure to tell your friends and family about the Pat Brown State Farm Insurance team so we can assist them with their insurance questions. - Pat"
daniel edwards
November 22, 2023
5
out of
5
rating by daniel edwards
"I always have a great experience with Pat Brown and her Assistant, Debra. My concerns are met with understanding and a quick solution is always provided. Thank you for your service"
We responded:
"We appreciate you taking the time to leave our State Farm Insurance Office a 5 star Google review Dan! It's mine and Deb's pleasure to assist you with your insurance needs. We strive to get you the answers you need quickly so you can get back to doing what you love. Thank you for choosing us as your insurance provider, we hope you have a great weekend! - Pat Brown State Farm Insurance Office, Ames IA"
Debra Lee
September 5, 2023
5
out of
5
rating by Debra Lee
"Service was courteous and prompt. Staff was knowledgeable and helpful."
We responded:
"We appreciate you taking the time to leave our State Farm Insurance office a 5 star Google review Debra! Our State Farm Insurance office takes great pride in providing efficient service so you can get back to what matters most to you. I will be sure to share your kind words with the staff as I know they will appreciate them as well. - Pat Brown State Farm Insurance, Ames IA"
emily demery
August 23, 2023
5
out of
5
rating by emily demery
"Timely and very helpful"
We responded:
"Thank you Emily for taking the time to leave our State Farm Insurance Office a 5 star Google review. I’m glad to hear my team could be of assistance with your insurance needs. We look forward to working with you and hope you have a safe and relaxing Labor Day weekend! – Pat Brown State Farm Insurance Office, Ames IA"