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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Surya Mallapragada

May 5, 2023

5  out of  5 rating by Surya Mallapragada
"Pat and her team are wonderful! They are extremely helpful and proactive!"

Eva Kohl

March 29, 2023

5  out of  5 rating by Eva Kohl
"Pat is super kind and helpful. She walked me through all the paper work and made sure I understood what I was getting into. She also worked to lower what I am paying. Definitely would recommend."

Dorothy McClure

March 28, 2023

5  out of  5 rating by Dorothy McClure
"Pat took the time to explain the details of the policy review and answer questions. Her dedication over the years is truly commendable."

Starlene Hagley

March 9, 2023

5  out of  5 rating by Starlene Hagley
"I very recently switched my insurance to State Farm as well as keeping the insurance that my deceased husband had had with them. I was invited to meet with Pat Brown in regard to the insurance where she went through each policy with me. I was so impressed with Pat Brown as she was very personable, patient and detailed with any questions that I had. I am not a technical person, and Pat then took me to Deb, who helped me navigate downloading the app for my Drive Safe & Save app and beacon set up. Deb was very patient and kind during the process. There is also a gentleman named Kevin, who assisted me in the initial process of becoming a state farm member. He worked on giving me a quote on my motorcycle insurance which was far less than the insurance I previously had. And again, he is well was very kind, helpful and personable. Both of these wonderful ladies and Kevin, are indeed an asset in representing State Farm Insurance."

Louisa Tabatabai

January 26, 2023

5  out of  5 rating by Louisa Tabatabai
"The Ting modules were easy to install and connect to the Wifi. I am very pleased with the weekly reports and knowing that everything is fine in our homes. They serve as nightlights at dusk. I highly recommend them."

Sihan Wu

December 19, 2022

5  out of  5 rating by Sihan Wu
"I was recommended by the dealer that Ms. Pat is a nice and responsible lady to work with my insurance. I had good experience here!"

Lisa Brown

December 10, 2022

5  out of  5 rating by Lisa Brown
"And like a good neighbor Pat Brown State Farm is there! 😃"

Lucille Taylor

December 5, 2022

5  out of  5 rating by Lucille Taylor
"Excellent service through many years. Pat Brown is a fine agent."

Pamela Rabin

December 5, 2022

5  out of  5 rating by Pamela Rabin
"Debra Van Düsseldorf is always very helpful, efficient and friendly. Pat Brown agency takes great care of my insurance needs."

Linda Chimenti

November 17, 2022

5  out of  5 rating by Linda Chimenti
"Our family members have been customers of Pat Brown at State Farm for more than 25 years. We met Pat when we first moved to Ames and she was helpful in arranging for several types of insurance. As our needs changed, Pat has always been available to explain options that met those needs. She and her staff are always professional, helpful, and friendly. We highly recommend Pat Brown State Farm Agency!"


November 14, 2022

5  out of  5 rating by MB MB
"Pat Brown and her staff are great! They are extremely helpful and always there to answer our questions. When we’ve wanted to enroll in additional coverage, Pat took the time to review our current and future needs along with educate us on all the insurance options out there. Her goal is to find policies that best meets our needs, and with great rates. Hands down the best service and we highly recommend Pat and her team. We’ve been with them for over 30 years and don’t have plans to ever change!"

Vikki Morain

October 5, 2022

5  out of  5 rating by Vikki Morain
"I am SO grateful to have Pat Brown as my Insurance agent. Pat is knowledgeable, experienced, friendly and genuinely interested in her clients. I am fortunate to be one of them. Pat’s willingness to listen and to match a person’s personal needs to appropriate insurance policies is very reassuring. She is patient in answering any question. I would also like to say that Deb in the front office has been welcoming and helpful."

Sandra Kalsem

August 25, 2022

5  out of  5 rating by Sandra Kalsem
"Pat Brown of State Farm has been our agent for 30 years and have always been pleased with her services. I would highly recommend her."

Dorothy Taylor

April 8, 2022

5  out of  5 rating by Dorothy Taylor
"I really was at Express temp agency"

Christian Roettger

December 31, 2021

5  out of  5 rating by Christian Roettger
"They are helpful, knowledgeable, fast -- could not imagine a better agent."

Michael Carter

December 17, 2021

5  out of  5 rating by Michael Carter
"Customer for nearly 30 years."

Kim Alleman

November 2, 2021

5  out of  5 rating by Kim Alleman
"Glad to have yearly in-person review to understand changes and discuss possible changes as necessary."

Stacy Smith

October 18, 2021

5  out of  5 rating by Stacy Smith
"I've known Pat for many years and would describe her as the utmost professional. She truly enjoys what she does (which is refreshing) and reflects in her attitude when assisting with insurance needs. I'd highly recommend her to anyone."

Jane Acker

September 14, 2021

5  out of  5 rating by Jane Acker
"Excellent personal service and great advice! A totally trustworthy advisor and Excellent insurance coverage."

G. A. Osborne

August 26, 2021

5  out of  5 rating by G. A. Osborne
"Always there for their customers especially in an emergency. Will always go to bat for you."

Jeffrey Prater

August 23, 2021

5  out of  5 rating by Jeffrey Prater
"Pat Brown is most professional, caring, friendly and committed to offering me the best insurance products suited to my needs. I highly recommend the Pat Brown- State Farm Insurance Agency."

Josh Starling

July 19, 2021

5  out of  5 rating by Josh Starling
"Pat is a fantastic partner to her clients and always has her clients' best interests in mind. She is patient and willing to walk through insurance policies to make sure you understand your insurance policies and can be a proactive policyholder. Great customer service!"

Bob Kindred

June 23, 2021

5  out of  5 rating by Bob Kindred
"I’ve never had an insurance agency take so much initiative to make sure I’m getting so much value. Thanks to Pat & company for caring!"

Lester Wilson

June 22, 2021

5  out of  5 rating by Lester Wilson
"Excellent service, friendly, understanding, helpful!!!!"


June 17, 2021

5  out of  5 rating by UN8r34D3D
"I have been with Pat Brown for many years and She is the best Agent I have ever worked with."