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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dean Ulrichson

March 25, 2025

5  out of  5
rating by Dean Ulrichson
"Pat has always been available for me and given good advice. She does a good job of finding the best rates for my properties and cars. I highly recommend her as and insurance agent."
We responded:
"Thank you so much for your kind words and thoughtful review, John! We’re thrilled to hear that you had a great experience with our office. Pat takes pride in ensuring our clients fully understand their policy options. Your trust and support mean the world to us, and we’re here to continue providing excellent service whenever you need us. Thanks again for choosing the Pat Brown State Farm Insurance team! – Pat Brown State Farm Insurance, Ames IA"
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Jo Min

February 26, 2025

5  out of  5
rating by Jo Min
"I have been Ms. Brown’s customer for 36 years, and have always appreciated the helpfulness & integrity of Ms. Brown!"
We responded:
"Thank you so much for your kind words and thoughtful review, Jo! We’re thrilled to hear that you had a great experience with our office. Pat takes pride in ensuring our clients fully understand their policy options. Your trust and support mean the world to us, and we’re here to continue providing excellent service whenever you need us. Thanks again for choosing the Pat Brown State Farm Insurance team! – Pat Brown State Farm Insurance, Ames IA"
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John Mathias

January 31, 2025

5  out of  5
rating by John Mathias
"Big price increase explained very well ! Major changes in Iowa place in the insurance world. Did not know how many problems we had that effects our place in the insurance world. Understand how State Farm is set up. Will pay up. We have to have replacement cost coverage."
We responded:
"Thank you so much for your kind words and thoughtful review, John! We’re thrilled to hear that you had a great experience with our office. Pat takes pride in ensuring our clients fully understand their policy options. Your trust and support mean the world to us, and we’re here to continue providing excellent service whenever you need us. Thanks again for choosing the Pat Brown State Farm Insurance team! – Pat Brown State Farm Insurance, Ames IA"
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Pamela Rabin

January 23, 2025

5  out of  5
rating by Pamela Rabin
"Debra Van Düsseldorf is always very helpful, efficient and friendly. Pat Brown agency takes great care of my insurance needs."
We responded:
"We appreciate you taking the time out of your day to leave our State Farm office a 5 star Google review. Deb is consistently looking out for our policy holders to make sure they have all their affairs in place. I will be sure to pass along your kind words to her as I know she will appreciate them. Thanks for recommending the Pat Brown State Farm Insurance Office. – Pat"
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Ben P

January 15, 2025

5  out of  5
rating by Ben P
"Pat Brown provides and honest and professional insurance experience. Pat took the time to visit my office and walk through changes in homeowners, auto, and umbrella insurance. The rates have always been fair and the customer service has been excellent."
We responded:
"Thank you so much for your kind words and thoughtful review, Ben! We’re thrilled to hear that you had a great experience with our office. Pat takes pride in ensuring our clients fully understand their policy options. Your trust and support mean the world to us, and we’re here to continue providing excellent service whenever you need us. Thanks again for choosing the Pat Brown State Farm Insurance team! – Pat Brown State Farm Insurance, Ames IA"
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Stephani Scherbart

January 13, 2025

5  out of  5
rating by Stephani Scherbart
"I enjoy meeting with Pat because she tells you the reality of the situation and not some hyped sales pitch. She actually wants what is best for you and wants you to be covered."
We responded:
"Thank you so much for your kind words and thoughtful review, Stephani! We’re thrilled to hear that you had a great experience with our office. Pat takes pride in ensuring our clients fully understand their policy options. Your trust and support mean the world to us, and we’re here to continue providing excellent service whenever you need us. Thanks again for choosing the Pat Brown State Farm Insurance team! – Pat Brown State Farm Insurance, Ames IA"
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Steve Pett

January 12, 2025

5  out of  5
rating by Steve Pett
"Pat provided us with valuable information and good advice. She is interested in answering all our questions."
We responded:
"Thank you so much for your kind words and thoughtful review, Steve! We’re thrilled to hear that you had a great experience with our office. Pat takes pride in ensuring our clients fully understand their policy options. Your trust and support mean the world to us, and we’re here to continue providing excellent service whenever you need us. Thanks again for choosing the Pat Brown State Farm Insurance team! – Pat Brown State Farm Insurance, Ames IA"
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Terry Lankford

January 7, 2025

5  out of  5
rating by Terry Lankford
"Always honest and helpful. Had an accident with our car and the service was amazing."
We responded:
"Thank you for your wonderful feedback, Terry! We’re so glad we could assist you during such a stressful time. Providing honest and helpful service, especially when dealing with an accident, is our top priority. It’s great to know you had an amazing experience with us. We’re here whenever you need us and appreciate your trust in our team! – Pat Brown State Farm Insurance, Ames IA"
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Denise Miller

December 31, 2024

5  out of  5
rating by Denise Miller
"Pat has been my insurance agent since June 1991. She is open, honest and looks out for clients insurance wise and on a personal level."
We responded:
"Thank you for being such a loyal client since 1991, Denise! We truly value the trust you’ve placed in myself and our team over the years. Our commitment to being open, honest, and genuinely caring about our customers both professionally and personally is at the heart of everything we do. Your kind words inspire us to keep delivering the personalized service you deserve. Thank you for being a part of our State Farm family! – Pat Brown State Farm Insurance, Ames IA"
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John Norlin

December 31, 2024

5  out of  5
rating by John Norlin
"State Farm agent Pat Brown professionally explains policy options and she and associate Amber Bosteder make their clients feel appreciated. Thank you Pat for your excellent service."
We responded:
"Thank you so much for your kind words and thoughtful review, John! We’re thrilled to hear that you had a great experience with our office. Pat takes pride in ensuring our clients fully understand their policy options, and Amber is dedicated to making everyone feel valued and appreciated. Your trust and support mean the world to us, and we’re here to continue providing excellent service whenever you need us. Thanks again for choosing the Pat Brown State Farm Insurance team! – Pat Brown State Farm Insurance, Ames IA"
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Eva Olson

July 25, 2024

5  out of  5
rating by Eva Olson
"Pat is super kind and helpful. She walked me through all the paper work and made sure I understood what I was getting into. She also worked to lower what I am paying. Definitely would recommend. Other individuals, like Blake who work at her office are completely accommodating and will work with you to make sure your insurance matches your needs. 100% recommend this office to anyone looking for insurance!"
We responded:
"Thank you Eva for taking the time to leave us a State Farm Google review. It is my pleasure to assist you with your insurance needs. My team and I genuinely care about our policyholders and want everyone to leave our office confident with the policy they signed up for. Thanks for recommending us to the Ames community, we hope you have a great weekend! - Pat Brown State Farm Insurance Office, Ames IA"
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Timothy Stewart

July 20, 2024

5  out of  5
rating by Timothy Stewart
"Very kind people and excellent customer service."
We responded:
"We appreciate you taking the time to leave our State Farm Insurance Office a 5-star Google review, Timothy. I am so proud of my team and the high level service they provide to our policy holders. Thanks again for recommending us to the Ames community and we hope you have a pleasant weekend. - Pat Brown State Farm Insurance Office "
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Geoff Thompson

July 19, 2024

5  out of  5
rating by Geoff Thompson
"Just switched to State Farm, Pat and Blake could not have been more kind and helpful!"
We responded:
"Thank you for insuring your home and auto with State Farm and the Pat Brown Insurance Agency. We are excited to have you as a policyholder and ae committed to giving you the best service. Thank you. Pat"
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Wayde Klingbeil

July 12, 2024

5  out of  5
rating by Wayde Klingbeil
"Pat helped us into better auto and homeowner coverage at a lower price after my prior insurance company moved out of Iowa. To top it off she made the process simple and seamless! What more can you ask for? I would recommend her State Farm agency to anyone looking for auto and homeowners insurance! Wayde Klingbeil"
We responded:
"Thank you Wayde for your kind words! I am so thrilled to hear that Pat was able to find you better coverage at a lower price and that the process was smooth and hassle-free. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you with your auto and homeowner insurance needs. If you ever any more questions or need further assistance, don't hesitate to reach out. Thanks again for choosing the Pat Brown State Farm Insurance Office. - Pat Brown State Farm Insurance Office"
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Ryan Hooks

July 12, 2024

5  out of  5
rating by Ryan Hooks
"Quick, efficient, and friendly service. Thanks!"
We responded:
"Ryan: Thank you for insuring with my agency. We are dedicated to providing the best service and fulfilling your insurance needs. Pat"
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Joey Markun

July 11, 2024

5  out of  5
rating by Joey Markun
"Great Experience! First time needing renters insurance for an apartment in town. Blake was very helpful and walked me through the whole process in under 15 minutes."
We responded:
"Thank you, Joey, for taking the time to leave our State Farm Insurance Office a 5-star Google Review. So glad to hear that Blake was able to assist you with your renters insurance needs. We look forward to working with you and hope you have a great weekend! - Pat Brown State Farm Insurance Office! "
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Barry G

May 30, 2024

5  out of  5
rating by Barry G
"They were fantastic to deal with in 2018 from hail damage as well as the 2023 hailstorm."
We responded:
"Thank you for reviewing our claim service after the hailstorm. State Farm's homeowner's insurance protects policyholders from the unexpected losses. I appreciate your business and loyalty. "
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Alex Krumm

May 23, 2024

5  out of  5
rating by Alex Krumm
"I've had Pat Brown as my insurance provider for over a decade now. She has always been a woman of integrity and shot straight with me. I have deeply appreciated it over the years and can't imagine going anywhere else."
We responded:
"Thank you, Alex. It has been a pleasure to help you with your insurance needs all these years. Pat"
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SHYAM IYER

April 22, 2024

5  out of  5
rating by SHYAM IYER
"Very friendly and helpful"
We responded:
"Thank you for the opportunity to work with you and your spouse and write your auto insurance. You were a pleasure to work with Pat"
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Kelly Forke

April 15, 2024

5  out of  5
rating by Kelly Forke
"I purchased a policy through this office and their service was top notch! Their agent handled all of my questions with ease and simplified the process of purchasing a new life policy! I will go through them for all of my future insurance needs!"
We responded:
"Thank you for purchasing a life insurance policy with our agency and protecting your family. We value your business and will work to give you the best insurance possible and the best service possible "
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Jayce DeWitt

March 18, 2024

5  out of  5
rating by Jayce DeWitt
"Very knowledgeable about their policies and any upcoming changes. Great communication and always available to answer questions."
We responded:
"Thank you Jayce for the compliment about our policies and availability. I appreciate our professional relationship"
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tanya caraher

February 27, 2024

5  out of  5
rating by tanya caraher
"Wonderful experience"
We responded:
"Thank you Tanya for taking the time to leave our State Farm Insurance Office a 5 star Google review. We look forward to working with you this year! – Pat Brown State Farm Insurance, Ames IA"
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Renate Dellmann

February 19, 2024

5  out of  5
rating by Renate Dellmann
"over many years my interaction with Pat and her staff has invariably been positive and a pleasure"
We responded:
"Renate- it is always a pleasure visiting with you and reviewing your policies. Thank you very much for the 5-star rating and being a loyal customer. Pat"
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Swift Red

February 14, 2024

5  out of  5
rating by Swift Red
"Pat is always informative and seeks to find the best plans and solutions for her clients."
We responded:
"We appreciate the review. Our goal is to make sure that you have the needed information in order to make the right decision for you. We appreciate your business. Pat "
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Tim Shuck

February 1, 2024

5  out of  5
rating by Tim Shuck
"Responsive to questions, proactive in keeping us informed about changes in our insurance coverage."
We responded:
"Thank you Tim for taking the time to leave our State Farm Insurance office a 5 Star Google review! Our team takes great pride in responding to our policy holders in an efficient manner so they can get back to doing what they love. We're happy to keep you up to date on your insurance needs and we hope you have a great weekend! - Pat Brown State Farm Insurance Office, Ames IA"